Last updated: July 2026
When you submit a quote request via our website, we collect: your name, email address, phone/WhatsApp number (optional), company name (optional), and project details including CAD drawings and specifications. We also collect standard server log data (IP address, browser type, pages visited) through our hosting provider.
We use your information solely to: (a) provide you with a quote for laser cutting services, (b) communicate with you about your project, (c) process and fulfill orders, (d) improve our website and services. We do not sell, rent, or trade your personal information to third parties.
Any drawings, designs, or technical specifications you submit remain your intellectual property. We use them exclusively for quoting and manufacturing your parts. Your files are stored securely and never shared outside our engineering team. We sign NDAs on request before you submit sensitive designs.
We implement appropriate technical and organizational measures to protect your personal data. Our website uses SSL encryption. Submitted files are stored on secured servers with access limited to authorized engineering personnel.
Our website may use essential cookies for functionality and analytics. No third-party advertising or tracking cookies are deployed. You can disable cookies in your browser settings.
We use Google Fonts for typography and may use Google Analytics for website traffic analysis. These services have their own privacy policies. We do not share your personal or project data with these services.
You have the right to: access your personal data we hold, request correction or deletion, withdraw consent at any time, and request a copy of your data. Contact us at the email below for any privacy-related requests.
For privacy questions: info@zemsteel.com · +852 44207443 · Qitianrui, Taiyuan, Shanxi, China